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Welcome to Ward Services

Let Ward Services help you with your employee benefits communication and enrollment. We work for you as an extension of your benefits department to improve your overall benefits communication and enrollment. Let us make your life easier with our professional benefits counselors and call center. See what our clients have to say.

"We would not have survived the Open Enrollment season without the support from Ward Services…Ward Services' ability to go all our locations to individually explain the Open Enrollment options to our employees and enroll the employees makes our job easier and enhances the experience for our employees."

- Ruth Martinez Benefit Specialist, HR for Masonicare Health Center in Wallingford, CT

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Customer Service

We have a full time customer service staff dedicated to helping your employees on a year round basis. We like to take care of your employees even after the enrollment period has ended. Your employees can call one phone number and speak to a live person to answer their questions. Our customer service section can accommodate Spanish speaking employees and are available to answer questions and to assist with filing claims, billing, deductions and general benefit questions.

 

Contact Us:

Toll Free: (800)673-6472
Fax: (803)790-1611

Email: customerservice@wardservices.com 

 

Our Products

Because we are independently owned and operated, Ward Services is constantly evaluating the best products the insurance industry has to offer. We will provide you with the best options to fit your employees’ needs but you decide and control which products to offer to your employees. Because we are independent we can work with any carrier. Some of the outstanding carriers that we work with: UNUM, Trustmark, AllState, Fidelity, Assurant, Mutual of Omaha, The Hartford.

We offer valuable plans from the best carriers:

  • Short Term Disability
  • Universal Life Insurance with Long Term Care benefits
  • Critical Illness
  • Vision
  • Pet Insurance
  • Cancer Coverage

Our Services

We offer a wide variety of services designed to improve your benefit communication and enrollment experience for your employees. Whether it is an on site, face to face enrollment with a professional, salaried benefits counselor or a call center enrollment, Ward Services can accommodate your needs.

  • Total benefit communication and enrollment
  • Benefit Statements
  • Benefit Counselors for one-on-one communication
  • Electronic core enrollments and secure data transfer of benefit elections
  • Upload deductions from enrollment changes into your payroll system – no keying
  • 401(k) education and enrollment
  • Increased benefit awareness through brochures and newsletters
  • New Hire Orientation and benefit enrollment
  • Bilingual Customer Service staff and call center

We have a presence in the 48 contiguous states with our clients.

Who is Ward Services?

Founded in 1981, Ward Services is a Benefits Communication and Enrollment company with nearly 30 years’ experience helping employers provide targeted, consistent communication to their employees. Employee retention is paramount to success, and communicating effectively with your employees gives your company a professional advantage. At Ward Services we develop individualized, personalized and customized solutions. In fact, it doesn’t stop there. When you are a client of ours, you will have a team of Ward Services professionals at your disposal, continually ensuring that your needs are met.

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About Our Team